Last updated 11-22-2021
- California Privacy Rights
- Collection and Use of Information
- Collection of Information
- Collection and Use of Personal Information
- Financial Information
- Loyalty/Rewards Program
- IP Address
- Other Information
- Do Not Track Signals
- Location Information
- Your Consent
- In General
- Use of Information
- In General
- Opting In and Opting Out of Electronic Communications
- Text Messages
- Lawful Access, Legal Action and Investigations
- Disclosure of Personal Information to Non-Affiliated Third Parties
- Acquisition of Business
- Retention of Personal Information
- Collection of Information
- Links to Other Websites and Mobile Applications
- Information Storage and Protection
- Options to Review and Opt-Out Choices
- Changes in Policy
- Governing Law
- Contact Us
California Privacy Rights.
Under California law, California residents who have provided personally identifiable information to a company may have the right to request a list of all third parties to whom that company had disclosed such information for the third parties’ direct marketing purposes during the preceding calendar year, along with a list of the categories of Personal Information that had been so disclosed. If you are a California resident who would like information on how to exercise your rights concerning third party disclosures, you may send an email to info@taїmfalafel.com.
Collection and Use of Information
The Personal Information We Collect. This Policy applies to all information collected by or submitted to Taїm via the Platform. We consider "personal information" to mean information about an identifiable individual. When you place an order directly through the Platform, you will be asked to provide a variety of information including, but not necessarily limited to, your name, email address, and phone number. Taїm retains this information unless and until you request deletion of this information (your "Account"). If you place your order through a third party platform or application, Taїm will not collect and store your name, email address, and phone number and no Account will be created.
Loyalty/Rewards Program. We partner with Thanx, Inc. ("Thanx") to provide you with our loyalty program, Taïm Rewards. When you sign up for Taïm Rewards, we (along with Thanx independently) may collect the following categories of personal information:
Date of Birth:
Reward Redemption Data:
IP Address. An IP (Internet Protocol) address is a number that is automatically assigned to your computer by your internet service provider when you log on. Your IP address is not linked to your Personal Information but Taїm does reserve the right to use IP addresses to identify individuals who threaten the Platform or other users or visitors. IP addresses may also be used to help diagnose problems with the Platform and to gather broad demographic information.
Other Information. When you access the Platform, Taїm will automatically receive some information about your use of the service. The type of information that is automatically collected by Taїm includes such things as the date and time of access of the Platform, the Internet protocol (IP) address of the computer that you are using, the domain and host from which you access the Internet, your browser software and operating system, the referring website address, and the kinds of activities you are engaged in while using the Platform. This information is used to help us improve and enhance the Platform to better meet the needs of its users.
Taїm will also aggregate Personal Information and may use, share and disclose such aggregated Personal Information as permitted by law. For example, we may use such aggregated Personal Information for research and product development purposes, and may also share such aggregated Personal Information with Taїm’s business partners.
Regardless of whether a User has chosen to limit Taїm’s sharing of Personal Information as collected on the Platform, Taїm may, without restriction, use, share and disclose aggregated statistics about Users, along with specific information concerning individual Users that is not Personal Information in any way permitted by applicable law.
If you want to delete any cookies that were already sent to your computer, please refer to your web browser’s "Help" facility or your mobile device’s Settings. In addition, most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the "Help" facility provided with your browser and Settings in your mobile App. Please note that if you disable cookies you may not be able to take advantage of some of the Platform's interactive functionality.
You can deactivate location access on your mobile device.
Do Not Track Signals
Certain web browsers provide users with an option by which you may have your browser send a "Do Not Track" signal to websites that you are visiting, advising the recipient websites that you do not want to have your online activity tracked. However, the way browsers communicate such "Do Not Track" signals is not yet uniform and, accordingly, our Platform does not take any action in response to such signals. In the event a final standard is developed and accepted, we may reassess how we should respond to such signals.
When you place an order through the Platform, you are consenting to the disclosure of your Personal Information to Us and to the use of your Personal Information by Us to contact you for marketing and other commercial purposes.
You must be 16 years of age to use the Platform. Taїm does not knowingly collect or maintain any Personal Information from children under the age of 13, and no part of this Platform is designed with the purpose of attracting such children. If you use the Platform from any country outside the United States, the various communications will necessarily result in the transfer of information across international boundaries. By visiting the Platform, you consent to these transfers.
Use of Information
In General. We use the Personal Information your provide to us for the purpose of communicating with the parties to the transactions in which you are engaged or with other persons or entities with whom you are involved in connection with the transactions on the Platform and to process and bring those transactions to completion. Your Personal Information may also be used in the following ways:
- to deliver materials, information and services to you,
- to fulfill your restaurant orders and deliveries,
- to give you notice of and/or resolve any problems that may arise in connection with our services,
- to assist Olo in processing payments
- to better understand the needs and interests of our customers,
- to analyze the success of our services and Platform and for research and development purposes,
- to manage the Platform's interactive functionality,
- to help us improve and enhance the Platform experience for all of its visitors, and customize the content on our Platform,
- for compliance with our legal and regulatory obligations,
- as otherwise reasonably required to provide customer services and maintain the Platform,
- to investigate potential breaches of the Terms and Conditions of Use of the Platform,
- to investigate potentially unlawful activity,
- as otherwise permitted by law.
We may also use your Personal Information to contact you via direct postal mail and/or electronically to the extent such activity is permitted by law. This information may also be used to help Taїm and its commercial partners, and service providers deliver information to you, and for other purposes as are reasonably necessary to provide the services requested by you. For example, we may contact you to communicate important information to you or respond to inquiries you may have sent us; we may send you user Account verification and security notices You may opt-out of receiving future mailings or other messages from us by following the instructions in the e-mail or other message you receive from us or by following the instructions set forth in the Opting In and Opting Out of Electronic Communications section in this Policy.
Opting In and Opting Out of Electronic Communications. At certain points where Personal Information is collected on our Platform, there may be a box to indicate that you wish to receive certain information or communications from us. You may opt out of receiving electronic communications, such as emails and texts, from us at any time by clicking on the "unsubscribe" link provided in our email communications or by replying "STOP" to certain order-related text (SMS) messages. In all of our electronic communications, you will be given the opportunity to opt out of receiving future communications. You can also opt out of receiving communications from us by contacting us at firstname.lastname@example.org.
Text Messages. If you elect to receive marketing text messages from us, either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional SMS text messages from us (each, a "Text Message") sent through an automatic telephone dialing system. When you sign up to receive Text Messages, we will send you information about promotional offers and more. These may include promotional offers. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as order reminders. To the extent you voluntarily opt to have Text Messages sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a Text Message.
Message frequency varies. This service is optional and is not a condition for purchase. In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any SMS messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit SMS messages, you may not receive the Text Messages.
If you change or deactivate the phone number you provided, you have an affirmative obligation to update your account information and the phone number(s) attached to your account to prevent us from inadvertently communicating with anyone who acquires any phone number(s) previously attributed to you, and any new phone number(s) you attach to your account may receive our standard marketing Text Messages unless you also unsubscribe via the above procedures.
Lawful Access, Legal Action and Investigations. Your Personal Information may otherwise be disclosed to non-affiliated third parties as either permitted by, or to comply with, applicable laws and regulations. Your Personal Information may be transmitted through and stored on servers outside your home country, and may be accessed by authorities in those jurisdictions. We may disclose Personal Information if we believe it is necessary to investigate, prevent, or take action regarding suspected illegal activities or fraud, situations involving the physical safety of any person, violations of our Terms and Conditions of Use, or otherwise in accordance with applicable law.
Disclosure of Personal Information to Non-Affiliated Third Parties. In addition to the above disclosures, Taїm may share your Personal Information, without restriction, with companies and organizations that we retain to perform services for us, such as those that provide data processing, computer software maintenance and development, and companies providing professional, legal or accounting advice to us. In such situations, Taїm requires that these companies and organizations agree to (a) maintain the confidentiality of the Personal Information, and (b) limit the use of such Personal Information to the purposes for which it was provided. We will not sell, rent or market Personal Information collected on this Platform to non-affiliated third parties for their marketing purposes, unless we have your express consent. However, we may disclose aggregated statistics about visitors to the Platform, along with anonymous information concerning individual users of the Platform. We may combine anonymous information and/or aggregate information we collect with additional anonymous and/or aggregate information collected from other sources. We may share anonymous information (including aggregate information) we collect regarding our users with third parties (such as advisors, and/or consultants) for various business purposes including conducting general business analysis, and developing website content and services.
Retention of Personal Information. Personal Information is retained to deliver our services, to otherwise fulfill identified or apparent purposes, and Personal Information may be retained for record-keeping. At some point Taїm may elect to destroy, erase or anonymize your Personal Information. Once anonymized, we undertake not to re-identify the information.
Links to Other Platforms and Services
The Platform may contain links to various other sites or apps (collectively, "sites") including but not limited to our rewards program site and social media platforms. These sites may ask to collect user information voluntarily or otherwise collect certain information (for example, your IP address). Please be aware that these other sites may have different privacy policies that may subject users to different privacy practices. Please review the privacy policies of such other websites and mobile applications for information concerning what information is collected on such sites and how it is used.
Information Storage and Protection
Taїm will maintain reasonable procedures to protect the security and confidentiality of Personal Information provided to it by Users, in accordance with applicable Law.
There are industry standard safeguards in place to protect Users’ Personal Information, such as the use of firewalls and SSL certificates, and limiting access to such information by company personnel. Personal Information will be stored in databases and servers located in the United States. However, no transmission made through the internet can be made completely secure, and accordingly, we will not be liable for the disclosure of any Users’ Personal Information that occurs as a result of transmission errors or the actions of any third party to the fullest extent permitted by law.
In the unlikely event that we determine that there may have been a security breach that results in the unauthorized disclosure of Personal Information to a third party, Taїm will promptly notify consumers whose Personal Information it reasonably believes may have been compromised by posting information on the Platform and, if email contact is possible, then also by sending an email notification with respect to the situation.
Options to Review and Opt-Out Choices
In addition to having the ability to opt-out of receiving electronic communications, such as emails from Taїm, Users may access, review and, in certain situations, update, revise and/or delete certain Personal Information by sending an email to us at taїm@thanx.com. Additionally, please note that while you may request the updating, revision or deletion of such information, a copy of the unrevised information may be maintained in Taїm’s records after any such revision or deletion.
If for any reason you wish to discontinue the use of the Platform and have your Personal Information removed from our database, please info@taїmfalafel.com.
Changes in Policy